The Kindful Blog

Sunday Breakfast Rescue Mission has been serving the hungry and homeless in Philadelphia since 1878, providing over 600 meals a day and operating the city's largest emergency shelter. As a Kindful customer, the organization uses donor management technology to coordinate the relationships and resources that sustain their life-giving work year-round. Their story is a powerful example of how faith-driven nonprofits combine deep community roots with modern fundraising tools to expand their impact.

Nonprofit board members occupy a uniquely complex role—simultaneously serving as volunteers, donors, advisors, and organizational overseers—which can create tension with paid staff if relationships aren't carefully managed. This post offers practical advice for building healthy Board-staff dynamics, clarifying governance responsibilities, and fostering the kind of intentional partnership that strengthens rather than strains a nonprofit's culture. Strong board relationships are a strategic asset that can directly advance the organization's mission.

Many nonprofits operate with siloed departments where fundraising and programs rarely collaborate, creating inefficiencies and missed opportunities to present a unified mission to donors and volunteers. Three practical strategies—cross-department education, shared communication norms, and regular interdepartmental check-ins—can break down these walls and build a more cohesive organizational culture. When internal teams align around a common purpose, the whole organization becomes more effective and donor-centered.

ClickBid and Kindful have integrated to give nonprofits a powerful mobile bidding solution that syncs seamlessly with their donor database. ClickBid handles event check-in, bid management, and payment collection, while all bidder data and giving history automatically flows into Kindful donor profiles. Together, the two platforms eliminate manual data entry and help nonprofits run more organized, engaging, and data-rich fundraising events.

Donor personas — built from real interviews, not internal guesses — reveal who your supporters are, how they communicate, and what motivates them to give. A three-step process to build, validate, and use them across your team.

IRS rules require written acknowledgment for gifts of $250 or more. A practical FAQ on what to include, when to send, how to use Bloomerang to generate and mail statements, and what triggers the requirement for goods-and-services disclosures.

Kindful's new integration with OneClickPolitics connects grassroots advocacy tools with donor management, allowing nonprofits to track supporter petition activity directly in donor records. When a supporter signs or receives a petition, a note is automatically created in their Kindful profile, enabling smarter follow-up and more targeted communications. This integration helps organizations build deeper relationships by understanding both the giving and advocacy behaviors of their supporters.

Donor abandonment—when a potential donor leaves a donation form before completing their gift—costs nonprofits an average of 60% of their potential revenue. Five targeted solutions address the root causes: simplifying the giving process, displaying security indicators, minimizing required fields, offering suggested donation amounts, and fitting everything onto a single page. Implementing even a few of these changes can meaningfully reduce abandonment rates and increase completed donations.

Facebook Fundraisers offer nonprofits a way to tap into the world's largest social network for peer-to-peer fundraising, but the platform comes with important limitations around data access and fee structures that every organization should understand. This article presents the key facts nonprofits need to make informed decisions about whether and how to incorporate Facebook Fundraisers into their strategy.