Yes! Kindful has a dedicated team of onboarding specialists that will work with you to get your account set up and your staff trained. There is a one-time fee starting at $199 associated with this service, which is customized to meet your specific needs.
Is support really free?
Of course! We believe providing a great software experience means that when you have a problem you can talk to a real person about it. Our support team is available Monday through Friday from 8am to 5pm CT. Chat in-app, call, or email them with your technical questions and they will respond as soon as possible.
No additional transaction fees. Really?
Really! Many fundraising tools and donor management providers charge a transaction fee in addition to standard credit card processing fees. However, we know that every penny that goes into your pocket goes back to your mission. That’s why Kindful doesn’t charge any additional transaction fees.
Kindful integrates with payment processors like Stripe, Authorize.net, and PayPal if you already have a solution that you would like to use.
Looking for a new payment processor? Kindful also provides a payment processing tool called Kindful Payments with 2.9% + $0.30 per transaction for credit cards and 1% + $0.30 per transaction for ACH payments.
Do your apps and integrations have a cost associated with them?
To use any of Kindful’s apps or integrations you will need to have an active account with both Kindful and the app or integration that you’d like to connect. Kindful does not charge any additional fee to connect the two tools.
Do you offer consulting services?
Yes! We offer several optional Success Packages designed to help you spend less time manipulating data and more time building meaningful relationships. You can download our menu of options here >>