Easy And Powerful Enough For A Seasoned Newcomer
Lisa Bricker, M.A., the Development Director at Frankie’s Friends, inherited Kindful when she joined the organization. Not being the person who made the decision to purchase and implement Kindful, she had to quickly evaluate its capabilities and get the rest of her team up to speed.
“I started with Frankie’s Friends four years ago, and they had just recently gone through their transformation to Kindful,” she says. “I’ve used Raiser’s Edge. I’ve used Financial Edge. I’ve used DonorPerfect. I’ve used Network for Good. I’ve used every one that’s out there. And in terms of pure utility for a charity our size, Kindful is the best software I’ve ever used.”
Kindful was so intuitive and easy to use that Lisa, someone totally unfamiliar with the system, could get to work right away.
“What I really loved about Kindful was I could go in a donor base that I was 100% unfamiliar with and I could go into contacts and put different qualifiers in, where I could pull different segments of the donor base up and look at them, look at their history, and see what they had done, and put them in groups where I could get them in a regular cycle for correspondence or phone calls. And I loved it. I mean, I had never used it before. I thought I had used everything that was out there until I got to Frankie’s Friends. I think Kindful is one of the most user-friendly, intuitive systems I’ve ever been in.”